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newsletter archives.

Susan Hamilton Susan Hamilton

Choose Empathy

Empathy is a choice. But, really, what other choice is there?

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Susan Hamilton Susan Hamilton

Searching for Solitude

Experts agree that solitude is one of the key prerequisites for creative productivity. Here are 3 ways to find the solitude you need.

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Susan Hamilton Susan Hamilton

In Pursuit of Possibility

People who are open to seeing possibility have a powerful competitive advantage. What’s on your Wall of Possibility?

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Susan Hamilton Susan Hamilton

The Beauty of Constraints

It may seem counter-intuitive that constraints spark innovation. But we might just be entering the most energized and accelerated period of innovation in recent history.

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Susan Hamilton Susan Hamilton

A Curious Mind

Children are innately curious. What if you questioned everything the way you did as a child?

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Susan Hamilton Susan Hamilton

What's Next

Whether it’s the failure of a business or the end of a marriage, a personal health scare or a global pandemic, a crisis changes everything. But the capacity for reinvention is a hallmark of successful people, and a crisis can, in fact, be a powerful business accelerator.

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Susan Hamilton Susan Hamilton

Collaborate. Cooperate. Love each other, damn it.

This virus is a big old warning sign that if we’re going to continue as a species, we have to stop being so selfish. We have to cooperate, help each other, teach each other, and love each other, in order to survive.

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Susan Hamilton Susan Hamilton

Dr. Seuss and the Art of Storytelling

The presentations we make at meetings could benefit from reading a bit more like Dr. Seuss. In the world of business, a good story may be your greatest strategic tool.

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Susan Hamilton Susan Hamilton

Light Your Spark

I recently read a Harvard Business Review article called “Why You Should Have (At Least) Two Careers,” written by a finance executive who is also a musician and author. As a brand strategist who is also a visual artist, it spoke to me.

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Susan Hamilton Susan Hamilton

School for smARTS

My daughter recently finished a month-long musical theater camp, in which a group of middle schoolers devised and performed their own original musical.

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Susan Hamilton Susan Hamilton

What’s In It For Me?

Most days, I walk past a deli that has this sign in the window: “Make it a meal, Add a Pepsi.” The sign could have just said: “Pepsi.”

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Susan Hamilton Susan Hamilton

The Condom King of Thailand

At the Cabbages and Condoms restaurant in Bangkok, the chandeliers are made out of condoms. The bowl where you expect to find dinner mints is filled with condoms.

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Susan Hamilton Susan Hamilton

Sticky Whisky and the Word Solution

My 12-year-old son is writing a research paper for school about the 18th Amendment. The other day, he homed in on what the gist of his thesis would be: Just because you make a rule doesn’t mean people will change their behavior.

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Susan Hamilton Susan Hamilton

Behave

The ability to control one’s own behavior is critical. But it’s hard. Really hard. Even when our lives literally depend on it.

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Susan Hamilton Susan Hamilton

Follow Your Heart

Can you feel your heart beating? A recent study asked a group of Wall Street traders just this. The hypothesis is that those of us who are most in touch with our own hearts – physically as well as emotionally – are most closely in touch with those instinctual “gut feelings” that lead us in the right direction.

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Susan Hamilton Susan Hamilton

Why Your Unicorn Is Pooping Rainbows

Six years ago when I first started writing these posts, there was vampires. Plants were fighting zombies, Twilight was hot, Game of Thrones was new, and winter was coming.

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Susan Hamilton Susan Hamilton

Going Freedom (And Other Pleasures of the Independent Consulting Life)

A few years ago I was asked to participate in an alumnae portrait project celebrating the 50th anniversary of women at HBS. The assignment was to write a piece about what you do and photograph yourself with a sheet bearing a one-word description of why you do it. This was my photo entry. (Thanks, Tim Leavitt, for the great pic.)

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Susan Hamilton Susan Hamilton

Mothers of Invention

As a marketer, I’ve been trained to look for unmet needs. And sometimes it’s true that necessity is the mother of invention: a need exists, and a brilliant mind devises a way to address it.

But invention has other mothers as well.

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Susan Hamilton Susan Hamilton

Full Hearts and the American Girl

In 1986, the Pleasant Company released a series of 18-inch dolls sold with accompanying books that told their stories from a personal viewpoint.

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